PRIVACY POLICY
The Keeps Club respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry or book one of our photo booth experiences.
1. Who we are
The Keeps Club provides photo booth hire for weddings, parties, corporate events and brand experiences across North Wales, Chester and further afield.
For the purposes of UK data protection law, The Keeps Club is the data controller responsible for the personal information described in this policy.
Business name: The Keeps Club
Location: Conwy, North Wales
Email: thekeepsclub[at]gmail.com
Website: thekeepsclub.co.uk
2. Information we collect
Depending on how you interact with us, we may collect:
Where you book us for an event, we may also process photographs of you and your guests as part of providing the photo booth service.
3. How we collect your information
We may collect your information when you:
We may also receive information from someone acting on your behalf, such as your wedding planner, event organiser, venue or company.
4. How we use your information
We may use your personal information to:
We will only use your information where we have a lawful basis to do so.
5. Our lawful bases
Depending on the circumstances, we may process your information because:
It is necessary to perform a contract.
For example, when we use your contact details, event information and venue details to provide your booked photo booth service.
It is necessary to take steps before entering into a contract.
For example, when you enquire about availability or request a quotation.
We have a legitimate interest.
For example, managing our business, responding to enquiries, improving our services and keeping appropriate records.
We have a legal obligation.
For example, retaining certain financial and transaction records.
You have given your consent.
For example, where consent is required for marketing communications or non-essential website cookies.
6. Photographs taken at events
Where The Keeps Club is booked to provide a photo booth, photographs will be captured as part of the service.
These photographs may be:
Guests choose whether to participate in the photo booth and whether to use available sharing features.
We do not automatically use photographs from private events for advertising, social media or promotional purposes unless we have an appropriate lawful basis or permission to do so.
Where promotional permission has been agreed separately, this does not affect the delivery of the booked service.
7. Digital sharing
Where guests choose to send photographs to themselves by email, QR code or another available sharing method, the information required to complete that request may be processed by our photo booth software or service providers.
Guests are responsible for providing accurate contact information when using these features.
8. Who we may share information with
We may share personal information with trusted third parties where necessary to operate our business and provide your service, including:
We only share information where reasonably necessary and expect service providers handling personal information on our behalf to protect it appropriately.
We do not sell personal information to third parties.
9. International transfers
Some of the technology and software services we use may process or store information outside the United Kingdom.
Where this happens, we will take appropriate steps to ensure that your information is protected in accordance with UK data protection law.
10. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
As a general guide:
We may retain information for longer where required by law or where reasonably necessary to establish or defend legal claims.
11. Marketing
We will not add you to a marketing mailing list simply because you submitted an enquiry.
Where we send direct marketing that requires consent, you can withdraw that consent at any time.
You can unsubscribe from marketing communications using the unsubscribe option provided or by contacting us directly.
12. Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and support analytics or marketing tools.
Strictly necessary cookies may be used without consent where permitted.
Where cookies are not essential to the operation of the website, we will request consent before placing them on your device.
The ICO currently advises that website visitors should be told what cookies are used and that consent is required for cookies that are not strictly necessary.
13. Your rights
Depending on the circumstances, you may have the right to:
These rights are subject to certain legal conditions and exemptions.
To exercise any of these rights, contact:
thekeepsclub[at]gmail.com
14. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
The latest version will always be published on this page with the updated date shown above.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry or book one of our photo booth experiences.
1. Who we are
The Keeps Club provides photo booth hire for weddings, parties, corporate events and brand experiences across North Wales, Chester and further afield.
For the purposes of UK data protection law, The Keeps Club is the data controller responsible for the personal information described in this policy.
Business name: The Keeps Club
Location: Conwy, North Wales
Email: thekeepsclub[at]gmail.com
Website: thekeepsclub.co.uk
2. Information we collect
Depending on how you interact with us, we may collect:
- Your name
- Email address
- Telephone number
- Event date
- Event type
- Venue name and location
- Estimated guest numbers
- Package preferences and optional extras
- Information you include in an enquiry or message
- Billing and payment information
- Correspondence between you and The Keeps Club
- Information about how you found us
- Technical information about your use of our website, such as browser, device and cookie information
Where you book us for an event, we may also process photographs of you and your guests as part of providing the photo booth service.
3. How we collect your information
We may collect your information when you:
- Complete an enquiry or contact form
- Contact us by email, telephone or social media
- Book one of our services
- Make a payment
- Attend an event where The Keeps Club is providing photo booth services
- Use the photo booth to take, print or share a photograph
- Visit or interact with our website
We may also receive information from someone acting on your behalf, such as your wedding planner, event organiser, venue or company.
4. How we use your information
We may use your personal information to:
- Respond to enquiries
- Check availability
- Prepare quotations and booking information
- Manage your booking
- Communicate with you before, during and after your event
- Coordinate with venues, planners and other suppliers where necessary
- Process payments and maintain financial records
- Personalise booth screens, photograph designs and printed materials
- Deliver digital photographs and private galleries
- Provide customer support
- Improve our website and services
- Comply with legal, accounting and regulatory obligations
- Protect our business and prevent fraud or misuse
We will only use your information where we have a lawful basis to do so.
5. Our lawful bases
Depending on the circumstances, we may process your information because:
It is necessary to perform a contract.
For example, when we use your contact details, event information and venue details to provide your booked photo booth service.
It is necessary to take steps before entering into a contract.
For example, when you enquire about availability or request a quotation.
We have a legitimate interest.
For example, managing our business, responding to enquiries, improving our services and keeping appropriate records.
We have a legal obligation.
For example, retaining certain financial and transaction records.
You have given your consent.
For example, where consent is required for marketing communications or non-essential website cookies.
6. Photographs taken at events
Where The Keeps Club is booked to provide a photo booth, photographs will be captured as part of the service.
These photographs may be:
- Displayed on the booth screen
- Printed during the event
- Shared by guests using available sharing features
- Stored within an online event gallery
- Supplied to the person or organisation that booked the event
Guests choose whether to participate in the photo booth and whether to use available sharing features.
We do not automatically use photographs from private events for advertising, social media or promotional purposes unless we have an appropriate lawful basis or permission to do so.
Where promotional permission has been agreed separately, this does not affect the delivery of the booked service.
7. Digital sharing
Where guests choose to send photographs to themselves by email, QR code or another available sharing method, the information required to complete that request may be processed by our photo booth software or service providers.
Guests are responsible for providing accurate contact information when using these features.
8. Who we may share information with
We may share personal information with trusted third parties where necessary to operate our business and provide your service, including:
- Website and hosting providers
- Photo booth software providers
- Online gallery providers
- Payment processors
- Email and communication providers
- Accountants or professional advisers
- Venues, wedding planners or event organisers where coordination is required
- IT and technical support providers
We only share information where reasonably necessary and expect service providers handling personal information on our behalf to protect it appropriately.
We do not sell personal information to third parties.
9. International transfers
Some of the technology and software services we use may process or store information outside the United Kingdom.
Where this happens, we will take appropriate steps to ensure that your information is protected in accordance with UK data protection law.
10. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
As a general guide:
- Enquiry information may be retained for up to 24 months
- Booking and client correspondence may be retained for up to 6 years after the event
- Financial and transaction records may be retained for the period required by UK tax and accounting law
- Event photographs and galleries will be retained in accordance with the gallery or delivery period communicated to you
We may retain information for longer where required by law or where reasonably necessary to establish or defend legal claims.
11. Marketing
We will not add you to a marketing mailing list simply because you submitted an enquiry.
Where we send direct marketing that requires consent, you can withdraw that consent at any time.
You can unsubscribe from marketing communications using the unsubscribe option provided or by contacting us directly.
12. Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and support analytics or marketing tools.
Strictly necessary cookies may be used without consent where permitted.
Where cookies are not essential to the operation of the website, we will request consent before placing them on your device.
The ICO currently advises that website visitors should be told what cookies are used and that consent is required for cookies that are not strictly necessary.
13. Your rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Ask us to restrict how your information is used
- Object to certain uses of your information
- Request transfer of certain information
- Withdraw consent where processing is based on consent
- Complain about how your personal information has been handled
These rights are subject to certain legal conditions and exemptions.
To exercise any of these rights, contact:
thekeepsclub[at]gmail.com
14. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.
The latest version will always be published on this page with the updated date shown above.